Return Eligibility

Items may be eligible for return if they meet the following conditions:

• The return request is made within 30 days of delivery

• The product is unused and uninstalled

• The item is returned in its original packaging

• All included components, hardware, and documentation are returned

• The product is not damaged, modified, or missing parts

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Products that have been installed, used, altered, or damaged may not be eligible for return.

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Return Authorization

Before sending any item back, customers must request Return Authorization (RA). To request a return, please contact our support team and include:

• Order number

• Product name or SKU

• Reason for return

• Photos if the product is damaged or incorrect

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Returns sent without authorization may be refused.

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Refunds

Once the returned product is received and inspected, eligible refunds will be issued to the original payment method. Refund processing typically occurs within 5–10 business days after the return has been approved. Refunds will include the purchase price of the item. Original shipping costs may not be refundable unless the return is due to an error on our part.

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Return Shipping

Customers are responsible for return shipping costs unless:

• The incorrect item was shipped

• The product arrived damaged

• There was a confirmed order processing error

We recommend using a trackable shipping service, as DJ Trans Parts is not responsible for lost return shipments.

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Non-Returnable Items

The following items may not be eligible for return:

• Products that have been installed or used

• Electrical components that have been opened or installed

• Special order or custom items

• Items returned without original packaging

• Products returned outside the allowed return window

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Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible.

Include photos of:

• The product

• The packaging

• The shipping label

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This allows our team to resolve the issue quickly and arrange a replacement or refund if necessary.

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Order Cancellation

Orders may be cancelled before they are processed or shipped. Once an order has shipped, it must follow the return process described above.

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Contact Us

If you need assistance with a return or refund request, please contact us:

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DJ Trans Parts
Website: https://djtransparts.com

Contact Page: https://djtransparts.com/contact